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Credit notes

v3.5.0 New

Correct a sent invoice the proper way. Issue a credit note for all or part of it, refund the card payment if needed, and keep your records clean.


A sent invoice should never be edited. When something needs correcting, accountants and tax offices expect a credit note, and now TimelyDo makes one for you.

Issue a credit note

  • From the invoice's menu, credit everything that is left or only some lines, down to the quantity.
  • Add a reason, which is printed on the credit note.
  • A live preview shows how much comes off the amount due and how much goes back to the customer.

Money back

If the customer already paid more than the new total, refund the card payment through Stripe in the same step, or record that you returned the money yourself.

Clean records

  • Credit notes have their own number series, such as CN-2026-0001.
  • The original invoice stays unchanged, exactly as the law expects.
  • Credit notes are emailed to the customer, shown on their invoice page and included in your reports and exports.

Back to all release notes